AI Ops Expert

AI Hub · AI Integration

How does AI connect to the tools you already run?

Wiring AI into your CRM, accounting, inbox, and knowledge base with Make, n8n, and APIs — so it works inside your stack, not beside it.

Your tool stack, connected

AI that works inside the tools you already pay for

Pick a tool to see what we automate with it and which blueprints use it. No rip-and-replace — the AI Ops layer sits between your systems and your team.

Make

Automation

MakeAI Ops layerYour team

What we automate

  • ✓Watches inboxes, forms, and apps for new work
  • ✓Routes AI output by confidence and risk
  • ✓Retries and deduplication so nothing runs twice

Used in blueprints

01

Connect your systems

Inbox, CRM, accounting, and the sheets your team already keeps — wired into one flow so every task starts with the right facts.

Eval gate

Passed

94%pass rate · floor 85%

CASES
150
INTENT
96%
ESCALATED
100%

Example report · Email Triage blueprint

02

Measure before you trust

Every agent is tested against a labeled set of your real work. If a change lowers the pass rate, it doesn't ship.

Inbox

AI Ops agent

Drafted a reply to the balance question · conf 0.93

Try it: click to approve

03

Let AI act — with approval

AI drafts and prepares; your team approves with one click. Low-risk tasks earn autonomy once the data says so.

Guides

Guide · 1 min read

Workflow, agent, or both? Choosing the right build for an SMB

How to decide between Make or n8n workflows, AI agents, and off-the-shelf tools — and why most good systems combine them.

AI IntegrationAI Automation

Blueprints

Reference buildHospitality & booking

Inbound Email Triage Agent with Eval Gating

An agent reads every inbound email, classifies it, pulls facts from your systems, and writes a draft reply for staff to approve. Nothing sends automatically until it's measured.

Make.com · Relevance AI · Gmail · QuickBooks Online · Google Sheets · promptfoo

Reference buildCross-industry

Ops Knowledge Brain (Cited Answers from Your SOPs)

Staff ask questions in plain English and get answers drawn only from your policies and SOPs — with the source document and page cited under every answer.

n8n · Supabase pgvector · Claude · Google Drive

Reference buildProperty management & finance

Document Intake Extractor (Invoices, Leases, Contracts)

Uploaded invoices, leases, and contracts are parsed into structured fields with a confidence score on each one, then written to your tracker — low-confidence fields flagged for a person.

n8n · Claude · Google Sheets · OCR

Reference buildProfessional services

60-Second Lead Intake Pipeline

A web inquiry is captured, researched, scored, logged in HubSpot, answered with a personalized first reply, and announced to your team in Slack — in under a minute.

n8n · Claude · HubSpot · Gmail · Slack · Tally

Reference buildCross-industry

AI Ops KPI Dashboard with Weekly Narrative

A live dashboard of your core operating numbers, plus a plain-English weekly brief that explains what moved, flags risks, and recommends three actions.

n8n · Google Sheets · Claude · Recharts

Recent updates

Agent or workflow? A simple rule for deciding

Autonomous agents and workflow tools like n8n are converging, and it's getting harder to know which to use. One rule of thumb cuts through it.

AI IntegrationAI Automation

The automation market has split into three layers

Workflow automators, AI agent builders, and vertical engines each solve a different problem. Buying the wrong layer is a common and expensive mistake.

AI Integration

Get help with this

Workflow Automation & Tool Integration

Your systems talk to each other, and AI works inside them.

Ops & AI Performance Dashboards

See what your operation — and your AI — is actually doing.

Find the three workflows worth automating first.

A 20-minute operations call. No pitch deck — we look at where your team's hours go and whether AI is the right fix.

Book an Ops Call →