Industry write-ups this summer point to back-office processes as the center of SMB demand: intelligent invoice processing, automated vendor communication, and predictive reordering.
Why it makes sense
- The work is repetitive and rules-based, so AI performs well on it.
- Mistakes are catchable before they reach a customer.
- The payoff is easy to measure: minutes per document, error rate, and days from receipt to entry.
Where to start
Document intake is a low-risk first project. See the Document Intake Extractor blueprint for how it's put together.